Privacy policy
Privacy policy
This page explains what information Elite Dental Clinic handles when you use this website, call the clinic or message it on WhatsApp, why, who else may see it, and the choices you have.
Elite Dental Clinic is on the second floor of Artham's Arcade, above Vijaya Diagnostics, in Raghavendra Colony, Kondapur, Hyderabad 500084. Phone 070320 78789. This policy covers the website. The records the clinic keeps about your dental care are handled under the rules that apply to health records, and your dentist will explain them at your visit.
What this website collects
This website has no forms and no accounts, so it does not ask you to type in personal details. It collects only the following.
- Technical information that browsers send to any website, such as your device type, browser, approximate location from your network address, the pages you view and the time. This may be recorded by the server and by analytics tools.
- Clicks on the call, WhatsApp and map buttons. The website records that a button was used, so the clinic can see which parts of the site help visitors. It does not record your phone number from the website itself.
- Cookies that the website theme, the analytics tools and any embedded service set on your device. See the section on cookies below.
Calls and WhatsApp messages
If you call the clinic or send it a WhatsApp message, the clinic receives your phone number and whatever you tell it, such as the problem you have and the times that suit you. The team uses this to plan your visit and to reply to you. WhatsApp is run by a separate company, and your messages and photos are handled under its own terms and privacy policy as well as by the clinic.
Please do not send more health information in a message than you are comfortable with. You can give the details in person at your visit.
How the information is used
- To reply to you and to plan your visit.
- To keep the website working, to find and fix problems, and to understand which pages are useful.
- To meet legal duties that apply to the clinic.
The clinic does not sell your information. This website does not use your information to make automated decisions about you.
Other services on this website
Some parts of this website load content from other companies, and those companies may receive technical information such as your network address when the content loads.
- Google Maps shows the clinic's location. It is governed by Google's own privacy policy.
- Analytics and tag tools may be used to count visits and button clicks. They are governed by their providers' policies.
- Links to other sites, such as Google reviews, Practo, Facebook, Instagram and YouTube, lead to services with their own privacy policies. The clinic is not responsible for those sites.
Cookies
Cookies are small files that a website stores on your device. The website theme and the tools listed above may set cookies to remember settings and to count visits. You can delete cookies or block them in your browser settings. If you block them, the website should still work, though some features may not.
How long information is kept
Technical and analytics information is kept for as long as the relevant tool keeps it, or as long as it is useful to run the website. Messages and call details are kept for as long as needed to care for you and to answer you, and as long as the law requires. Records about your dental care are kept according to the rules that apply to health records.
Your choices and rights
You can ask the clinic what information it holds about you, ask it to correct anything that is wrong, and, where the law allows, ask it to delete information or to stop using it. You can also withdraw any consent you gave. In India, the Digital Personal Data Protection Act, 2023 sets out rights of this kind, and the clinic will follow the rules that apply to it.
To make a request, call the clinic on 070320 78789 or visit it at the address above, and say that your request is about privacy. The clinic may need to confirm who you are before it acts on a request.
Children
This website is for adults, including parents and carers who are looking for dental care for a child. It does not ask children for personal information. If a parent or carer shares a child's details with the clinic, the clinic treats them with the same care as an adult's.
Keeping information protected
The clinic takes reasonable steps to protect the information it holds, and the website is served over an encrypted connection. No method of sending or storing information carries no risk at all, so please take care with what you share, especially on messaging apps.
Changes to this policy
The clinic may change this policy, for example if it changes the tools the website uses or if the law changes. The version on this page is the current one. If you have a question about it, contact the clinic.
Questions about your information?
Call or send a WhatsApp message and the team will tell you what the clinic holds and how to correct or remove it. You can also ask in person at your visit.